Sunday, March 23, 2008

Broadway Photo - Stay Away!

I was this close to ordering our new video camera from Broadway Photo after seeing their amazing prices at half the going rate. Just before I clicked the purchase button, I thought "hm, at those prices, I bet there are no returns" and decided to research their return policy.

I ended up Googling for it, and to my horror got a list of folks saying this shop was a complete scam. I was astounded. They looked totally legit, a very nicely put together web site, but these folks are reputed for calling you to buy very expensive accessories, never shipping the produce, or shipping you used versions of it. I couldn't believe how close I was to losing a very big chunk of cash to these guys.

I'm amazed they're still in business, but I thought I'd do my part to expose them...

2 comments:

neil90254@verizon.net said...

I agree..... they are trouble.

I asked for help, and they just hang-up on me. I would never give them my credit card number.

They tried to sell me things I didnt need. When I said no, they hung up on me. I couldnt place the order. When I called back, they were unhelpful when I asked about returns and warranties..... wow.

Then I searched for problems with them on the net.... Yikes, a lot of people were ripped off.

Anonymous said...

I got a similar experience with Broadway Photo. The sales guy sold me a thing I didn't need with a lot of lie and very rude attitude. I asked about returns but I can't trust them anymore. I don't know whether or not I should return the product since I suspect that they keep the product and would not pay me back...

Absolutely stay away from them. I would rather pay more to have a good service!